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Questions, answered plainly
Frequently asked questions.
Licensing, payments, weather, alcohol and permits — the things couples and hosts ask us most.
No. South Carolina does not license wedding or event planners, so we don't describe ourselves as licensed. Any credential we list belongs to a named team member who actually holds it. We do hold a City of Charleston business license and carry general and professional liability insurance.
A 30% retainer secures your date when the agreement is signed, 40% is due at the midpoint date written into your agreement, and the 30% balance is due 30 days before the event. We accept card, ACH or check. We never ask for the full fee up front.
Cancel within 7 days of signing for a full refund. After that: more than 180 days out, all fees paid except the retainer are refunded; 90–180 days out, 50% of fees paid beyond the retainer; under 90 days, no refund. One date change is free if requested more than 90 days out, subject to availability. The full schedule is in our Terms of Purchase.
Hurricane season runs June through November. Every event has a written weather plan and our agreement has a force-majeure clause. We recommend third-party wedding insurance; we don't sell insurance ourselves.
No. We never supply or serve alcohol. Your bar is run by a licensed caterer or bartending company, or by the venue under its own license, and we collect their liquor-liability certificate of insurance.
We'll tell you where and when to apply — marriage licenses are issued by the county Probate Court after a 24-hour waiting period, and beach or park ceremonies need a permit from the municipality — but the application is yours to make. We don't give legal advice.
Only with your written permission and the photographer's, with credit. Images of children are never posted without a parent's consent.
We plan throughout greater Charleston and the coast — Mount Pleasant, the sea islands, Summerville and Beaufort. Our standard area is within 35 miles of downtown; travel beyond it starts at $350 and is quoted in writing before you sign.
No. Our prices are planning fees only. You contract and pay venues, caterers, florists, rentals, music and photography directly, so you always see each vendor's own price and terms.
One wedding per day and no more than two events per weekend, so your lead planner is never splitting the day between clients.
Still have a question?
Call (843) 718-2465 or email hello@ivyoyster.com, Monday to Friday.
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