This document describes the rules and disclosures for this particular business and its stated services. Its operational details are drawn from the supplied brand reference; unverified website technology is not represented as active.
01 · Who offers the services
The operator is Ivy & Oyster Events, LLC, a business identified in the reference as organized in South Carolina. Its business address is 164 Spring Street, Suite 2B, Charleston, SC 29403. The website for these Terms is ivyoyster.com; customer correspondence goes to support@ivyoyster.com. These Terms are dated 2026 and apply subject to any signed engagement terms and nonwaivable consumer protections.
02 · The service being contracted
Ivy & Oyster Events, LLC is associated with wedding and private celebration planning. Website descriptions introduce the offerings; a confirmed booking, enrollment, proposal or other written agreement should identify the purchased scope, dates, deliverables and any exclusions. No website inquiry alone guarantees availability.
03 · Fair use of the site
Do not misuse payment systems, attempt unauthorized access, distribute malicious software or misrepresent another person. We may take proportionate measures against unlawful activity, without limiting legally protected access or criticism.
04 · Website and content rights
Branding, site copy, educational materials, photographs, diagrams, audio and other protectable materials belong to their respective rights holders. Browsing permits ordinary personal viewing, not wholesale commercial copying. Rights in client-created work and final deliverables depend on the relevant project agreement and applicable law.
05 · Price, cancellation and scope
The reference lists starting package prices, a payment schedule and a cancellation/refund ladder to be disclosed before contract signature. The individual planning agreement must govern retained fees and third-party commitments.
06 · Rights, safety and professional boundaries
A wedding plan includes vendor coordination, timeline management and contingency planning; hurricanes, severe weather, venue decisions and vendor failures may require changes. Guest information must be limited to what is necessary for the event.
07 · Updates and severability
These Terms may change prospectively, with the revised date identified. A later website revision does not retroactively rewrite an accepted order without lawful agreement. If a clause is unenforceable, the remainder may remain effective to the extent allowed by law.
08 · Changes and responsibility
Because wedding planning, partial planning and month-of management may depend on schedules, participants, third-party resources or customer input, material changes should be documented and handled under the applicable written agreement and mandatory law. Neither a promotional example nor a website overview overrides a confirmed written scope.
09 · What prices mean
Displayed rates and package examples may depend on scope, location, timing or availability. Taxes, third-party charges, materials, travel and other material costs should be itemized before acceptance where relevant. Changes to a confirmed order require an appropriate contractual basis or customer agreement.
10 · Legal limits and disputes
Nothing in these Terms removes statutory refund rights, liability for fraud or willful misconduct, or other obligations that cannot be excluded. Any permitted limitation must be interpreted narrowly. Contact the business to raise concerns; no mandatory arbitration, class waiver or exclusive jurisdiction is invented here.
11 · Customer cooperation
Customers should supply accurate contact details, relevant specifications and timely decisions for wedding planning, partial planning and month-of management. Requests beyond the agreed scope may require a separate written quote or schedule adjustment. The provider remains responsible for its own legally required performance and cannot shift all operational risk to the customer.
12 · No invented outcomes
Examples, portfolios, educational descriptions and marketing statements are not guarantees of earnings, professional advancement, artistic success, event conditions or other individualized outcomes. Any express guarantee must be stated clearly and honored as required by law.
13 · Information and communications
Customers should give accurate information and use the contact address for scheduling or contractual concerns. Service-specific forms and policies must not contradict the promises made at checkout or in the signed agreement. The separate Privacy Policy describes handling of personal information.
14 · Agreement formation
Descriptions and starting prices invite inquiries or orders but do not themselves reserve a place or create a fully scoped engagement. A binding commitment arises under the actual checkout, written confirmation or signed service agreement, subject to applicable law. Any deposit, recurring charge or automatic renewal must be clearly disclosed before consent.
15 · Third-party responsibilities
Some services depend on independent venues, platforms, suppliers or specialists. The relevant written agreement should allocate duties transparently. Mention of a third party is not an endorsement or a guarantee of that party’s performance; mandatory duties of the operator cannot be waived by simply naming a vendor.
Terms of Purchase
These purchase terms apply together with the Terms above. If anything in your signed services agreement differs from this page, the signed agreement controls.
Proposals & agreements
After a free consultation we send a written proposal describing the scope, the fee and the payment dates. Your booking is confirmed only when both parties sign a services agreement and the retainer is received.
Fees & payment schedule
| Payment | Amount | Due |
|---|---|---|
| Retainer | 30% of planning fee | On signing |
| Second installment | 40% of planning fee | Midpoint date stated in the agreement |
| Balance | 30% plus approved additions | 30 days before the event |
We accept card, ACH and check. Charges appear as “IVY & OYSTER EVENTS.” Payments more than 10 days late may pause planning work until brought current. South Carolina sales tax is added where it applies. Vendor fees are paid by you directly to each vendor under that vendor's own contract.
Cancellation & refunds
To cancel, notify us in writing (email is fine). Refunds are based on the date we receive notice:
| Written notice received | Refund of planning fees paid |
|---|---|
| Within 7 days of signing | Full refund, including the retainer |
| More than 180 days before the event | All fees paid except the retainer |
| 90–180 days before the event | 50% of fees paid beyond the retainer |
| Fewer than 90 days before the event | No refund; planning work has been performed |
The retainer is non-refundable after the 7-day window because it reserves a date we turn other clients away for. Refunds are issued to the original payment method within 14 days of the cancellation notice. If we must cancel for reasons within our control, we refund all fees paid.
Postponement, weather & force majeure
You may move your event to a new date once at no fee if you ask more than 90 days before the original date, subject to our availability; later changes are treated as a cancellation and new booking unless we agree otherwise in writing. Neither party is liable for failure to perform caused by events beyond reasonable control, including hurricanes, named storms, government orders, or venue closure. In that case we apply fees already paid to a rescheduled date within 18 months, or, if no date can be agreed, refund fees paid for work not yet performed. We strongly recommend third-party event insurance; we do not sell insurance.
Vendors, alcohol, licenses & permits
- We recommend and coordinate vendors; each vendor is an independent business responsible for its own services and contract terms.
- We never supply, sell or serve alcohol. Alcohol is served only by a licensed caterer, bartending company or venue under its own license and liquor-liability insurance.
- Marriage licenses are issued by the county Probate Court; obtaining one is your responsibility.
- Beach and park ceremonies require a municipal permit, obtained by you or the venue or listed as a quoted line item in your proposal.
Photography & publicity
We publish images or details of your event only with your written permission and the photographer's, with credit. We never publish images of children without a parent's or guardian's written consent. You may withdraw permission at any time for future use.
Liability
Our total liability for any claim relating to our services is limited to the planning fees you paid us, except where the law does not allow such a limit. Questions: hello@ivyoyster.com · (843) 718-2465.